Privacy Policy

SERVEXA provides AI employees that place customer-care calls for businesses. This policy explains what data we handle and how we protect it.

Data we collect

Account details (name, email, company), customer records you upload (names, phone numbers, notes), and call data such as transcripts, summaries, outcomes and recordings.

How we use it

Only to provide the service: placing calls on your behalf, summarising conversations, creating follow-ups, and supporting your account. We do not sell personal data.

Service providers

Calls are delivered through telephony and voice partners (such as CALL-E, ElevenLabs and Twilio), who process call audio only to connect and run those calls.

Security and access

Each workspace's data is isolated and protected by access rules. Data is encrypted in transit.

Retention and your rights

You can edit or delete customers and your account at any time. You may request access to, correction of, or deletion of personal data, in line with applicable laws including the NDPR.

Contact

Questions about privacy can be sent through the contact details on our home page.